Privacy Policy

Last updated March 16, 2025

Introduction

At Counter Strat, operated by Mitch's Pretty Awesome Computer Things LLC ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services ("Service"). By using our Service, you agree to the collection and use of information as outlined in this policy.

Information We Collect

We collect the following types of personal information:

Profile Information

When you authenticate through OAuth, we collect data provided by the OAuth provider, including your name, email address, profile picture, and username. This information is used to create and manage your account.

Game and Team Data

We gather publicly available game and team data from third-party platforms such as Faceit, which includes information like map preferences and team lineups. This data is used to provide insights related to your opponents.

Payment Information

Payment details are handled by a third-party payment service provider. We do not have direct access to your payment information, but we will have access to your subscription status and related details.

How We Use Your Information

We use the information we collect to:

• Provide and personalize the Service, including insights into your opponents and teams.
• Manage your account and authenticate your login through OAuth.
• Process and manage your subscription, including tracking your subscription status and billing details.
• Improve and optimize the Service, including potentially adding features or modifying existing functionality.

How We Protect Your Information

We implement reasonable and industry-standard security measures to protect the data we collect. These measures may include encryption, secure data storage, and access controls. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the user experience, manage user sessions, and improve the Service. Currently, cookies are used to store information such as your session ID to enable you to remain logged in during your visit. Tracking cookies may be used in the future to improve the site and its features. You can manage cookie settings through your browser preferences, but doing so may affect your ability to use some features of the Service.

Sharing Your Information

We do not share your personal information with third parties except for the following:

• Payment Service Providers: We share necessary details with third-party payment processors to handle billing and subscription management.
• Public Data: Your own public game data such as team lineups, map preferences, or similar may be shared with other users who use the platform

We will not sell, rent, or lease your personal data to third parties for their marketing purposes without your consent.

Your Rights and Choices

You have the right to access, correct, and delete the personal information we hold about you. If you wish to update or delete your information, please contact us at [email protected].

If you would like to revoke access to your account or disable certain features, you may do so through the Service or by contacting us directly.

Data Retention

We will retain your personal data as long as necessary to provide the Service and for legitimate business purposes. When the data is no longer needed, we will take steps to ensure it is securely deleted or anonymized.

Children's Privacy

The Service is not intended for use by children under the age of 13. If you are under 18 (or the legal age of majority in your jurisdiction), you must have permission from a parent or guardian to use the Service. By using the Service, you confirm that you have obtained such consent.

We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that data.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates.

Contact Information

If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us at [email protected]